Micador | Careers | Micador

With perks like: staff discounts, free parking, a dog run and getting your birthday off - it's no wonder everyone is keen to join the Micador team!


To see if Micador is the place for you, read about our purpose and DNA


Customer Business Manager - Education Channel

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We are seeking an experienced and motivated business manager to understand our Education customers and design solutions to exceed their expectations. Working with a dynamic team, you will use your experience to successfully and profitably grow ranging through the creation and implementation of customer business strategies.

The Customer Business Manager will drive the planning, analysis, influencing and collaboration across Micador’s brands in the Education channel from pre-school to tertiary to ensure optimum profitability & achieve budgeted margin within specified volume, trade investment and category/brand strategy guidelines.

Priorities & responsibilities include:

Responsible for the development, analysis, implementation and management of the customer and promotional plans that best achieve sales and margin budgets by product, customer and category
Lead the National Education Strategy and customer plans through customer and stakeholder collaboration including monthly updates
Contribute to the development and implementation of long-term strategies to meet future customer requirements, including pricing, ranging, product development, promotions and campaigns
Contribute to the review and negotiation of customer trading terms by providing thorough analysis of all commercial aspects of the customer, including ranging, sales performance, margin, trade investment, profitability, return on investment, supply chain & receivables
Prepare successful proposals based on the above thorough analysis and comprehensive knowledge of Micador and competitor products
Provide recommendations regarding the market and account dynamics, competitive activity, price trends, customer performance, sales opportunities, promotional programs and key category initiatives
Develop and maintain strong trading relationships with key customers and all stakeholders
Skills and experience

You enjoy a culture of continuous improvement and have:

  • A business tertiary qualification
  • Min. 3 years experience in national account management
  • Proven experience in commercial terms negotiation
  • Proven experience in creating successful proposals
  • Strong analytical and sales skills
  • Strong budgeting and forecasting skills
  • Systematic work practices & information management skills


  • Understand how to gain key product knowledge rapidly
  • Are resilient and embrace change
  • Have a passion for new technologies to improve efficiency & customer experience
  • Are a strong and persuasive communicator
  • Enjoy problem-solving with a commercial focus
  • Enjoy working with consumer products
  • Are mature minded and welcome honest communication
  • Experience working in the Education or consumer products sector advantageous.


Our primary location is Melbourne, however, the role may be available for candidates based in other states to work remotely with regular travel to Melbourne.


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We are not currently hiring for any other positions however... regardless of whether we are advertising for a position, if you think you can bring something special to the table, please contact us!


We are always on the hunt for talent.